The #1 Point of Sale (POS) Systems in JamaicA

Q: What exactly is a Point of Sale (POS) system?

A: A POS system is the modern, powerful replacement for a traditional cash register. It's a combination of hardware (like a touchscreen monitor, cash drawer, receipt printer, barcode scanner) and smart software that processes sales, tracks your inventory live, manages staff, and gives you detailed reports about your business's performance.

Q: What comes included in your POS system packages?

A: We provide a complete, all-in-one solution/desktop & monitor/tablet, thermal printer, cash drawer and barcode scannr to get your business up and running. A typical package from High-Tech Jamaica includes all the essential hardware, the professional POS software license, full on-site installation, and comprehensive training for you and your staff.

Q: Will your system work for my specific type of business?

A: Absolutely. We don't believe in a one-size-fits-all approach. Whether you run a retail store, supermarket, restaurant, bar, pharmacy, or boutique, we configure the software with features specific to your industry's needs, such as inventory matrix for clothing stores or table management for restaurants.

Q: How much does a POS system cost?

A: The cost of a system depends on your specific needs, such as the type of business you run and the number of checkout stations you require. We provide high-quality, reliable systems that offer the best value for Jamaican businesses. To get an accurate price, please contact us for a free, no-obligation consultation and a personalized quote.

Q: Are there any monthly or recurring fees?

A: We offer two flexible options to fit different business budgets and preferences:

• One-Time Purchase: This is our traditional model where you own the hardware and software license outright for a single payment. There are no mandatory monthly fees, and we offer optional annual support plans for continued peace of mind.

• Subscription Package: For a lower upfront cost, you can choose our subscription plan. This package includes the complete POS system and ongoing support for a predictable monthly or annual fee. This is an excellent option for new businesses or those who prefer to manage operational expenses.

We can help you decide which option is best for your business during your free consultation.

Q: What payment methods do you accept?

A: To make your purchase as easy as possible, we accept a wide range of payment methods:

• Cash Payments
• Credit & Debit Cards
• Direct Bank Deposits to our National Commercial Bank (NCB) account
• Wire Transfers
• Certified Company Cheques
• Secure Online Payments through our webstore

Specific details for your chosen method will be provided on your official quotation.

Q: My business is not in Kingston. Do you provide services island-wide?

A: Yes! We proudly serve businesses in all 14 parishes of Jamaica. Our technicians travel across the island to provide on-site installation, training, and support, whether you are located in Montego Bay, Ocho Rios, Mandeville, or anywhere in between.

Q: How long does the installation and setup process take?

A:  Once you decide to move forward with High-Tech Jamaica Srv Ltd, we'll make the process as smooth as possible. A standard installation for a single POS station, including training, usually takes just a few hours.

To initiate the scheduling of your installation, we require a 50% deposit on the total job cost. Upon confirmation that your deposit has been received and reflected in our business account (which typically takes 1-2 business days for local transfers within Jamaica), we will contact you to schedule your installation. The installation date will be set within 3-4 business days after the deposit is confirmed. We always aim to accommodate your preferred schedule while ensuring efficient service across Jamaica.

Q: Do you provide training for me and my employees?

A: Absolutely! We provide a complete training solution to ensure your team is confident and ready to go:

• In-Person Tutorial: When we install your system, our technician will provide a comprehensive, on-site tutorial for you and your staff. We will personally guide you through everything from processing sales and managing inventory to running daily reports.

• Online Training Resources: For quick refreshers, new employee training, or learning at your own pace, you will have 24/7 access to our library of video tutorials and guides on our website.

Q: What happens if my system has a problem? What kind of support do you offer?

A: We are a local company, which means help is always close by. We offer robust support through phone calls, remote desktop assistance (where we can securely log in to your system to fix issues), and on-site visits when required. Our goal is to resolve any issues as quickly as possible to keep your business running smoothly.

Q: Is there a warranty on the hardware?

A: Yes, all our POS systems come with a warranty. The specifics depend on the package you choose:

• New Systems: Every component is brand new and comes with a full one-year (1-year) manufacturer's warranty.

• Refurbished Systems: This is a great value option where only the computer is professionally refurbished. All other items in the package (receipt printer, cash drawer, barcode scanner, etc.) are brand new. The refurbished computer is covered by our standard thirty-day (30-day) warranty.

Q: Why should I choose High-Tech Jamaica over other options?

A: When you invest in a POS system, you're choosing a long-term partner. Here’s why we are the most reliable and valuable choice for any Jamaican business:

Our Advantage Over Foreign & Online Companies:

• Real On-Site Support: This is the most critical difference. When you need help, we send a technician to your physical location. An overseas company simply cannot provide that essential hands-on service.

• Deep Local Knowledge: Our systems are pre-configured for how business is done in Jamaica. We understand GCT, local payment methods, and the unique operational challenges you face.

• Supporting the Local Economy: By choosing us, you're investing in a Jamaican company that has been trusted by the community for over 16 years.

Our Advantage Over Other Local Competitors:

• Unmatched Experience: We have been specializing in POS systems since 2009. Our 16 years of focused, dedicated experience is something no other local competitor can match. We’ve successfully navigated every challenge the Jamaican market has presented.

• Proven Reliability & Trust: Our reputation is built on a track record of success with hundreds of businesses—from small shops to large enterprises—in all 14 parishes. We are not a new startup; we are an established, trusted leader.

• Dedicated Specialists: We are not a general IT company that also sells POS systems. We are POS experts. This focus ensures you get the best advice, the right system for your specific needs, and support from a team that knows our products inside and out.

When you choose High-Tech Jamaica, you get the ultimate peace of mind that comes from combining local accountability with unparalleled experience.Getting Started

Q: I'm interested. What is the first step?

A: The first step is to request a free consultation and quote. You can do this by:

• Emailing us at: info@hightechja.com
• Calling us at: (876) 480-2798

Please provide us with your business name, contact details, and the type of business you operate. We will then analyze your needs and provide you with a detailed, personalized quotation.