Kitchen Display Systems (KDS) are becoming a must-have technology in the restaurant industry. At its core, a KDS is a digital system of screens that manages food orders between the front of house, off-premise and back of house to help restaurants prioritize, organize, change, and track orders.
Different KDSs may have varying features, but each tends to have these features:
This feature helps you separate orders based on their type, for example dine-in, take-out, drive thru, etc. Knowing the order type is important so the kitchen knows how to package the order, and separating orders by type allows you to prioritize orders based on how quickly you need them to be ready.
There are many moving parts in the kitchen of a restaurant, and it can be difficult to communicate between the different stations of the kitchen.
A KDS can route menu items to the appropriate stations so employees only see the items they are responsible for preparing. This helps increase speed and efficiency.
Point Of Sale (POS) software is also important for a growing business. The KDS must get order information from the POS, so it’s important that you make sure that the KDS you are purchasing integrates with your POS. Most POS systems force users to utilize their native KDS solution, but HTJ KDS, for example, integrates with multiple POS to add flexibility for restaurant operators.
Unlike paper tickets, kitchen display systems usually show the amount of time an order has been open. The orders change from green, to yellow, to red the longer they are open. This visual indicator helps employees stay on track with preparing orders quickly. Bumping orders saves time, which allows operators to review speed of service performance and identify bottlenecks.
Helps restaurants eliminate errors, reduce ticket times, and decrease their monthly costs. But, that’s not all. Several additional benefits include:
KDS streamlines order management for food service businesses. Traditionally, much of this process has been manual. Here’s how a KDS typically automates things.
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